Legal
Privacy Policy
Last updated 4 October 2026.
Who we are
Conquer Fitness, a partnership between Declan Clarke and Megan Loughran, is the controller of your personal data. Our address is Unit 7, Ballyardle Business Park, Dunnaval Road, Kilkeel, County Down, Northern Ireland, BT34 4JT. Contact us about your data at [email protected] or 07400 135314.
What we collect
- Contact details: name, email, phone number and address.
- Membership and booking records: what you have bought, class bookings and attendance.
- Payment information: transaction records. Card details are handled by Paysafe and bank details by GoCardless. We do not store your full card number.
- Health information: injuries, medical conditions or pregnancy you tell us about, so we can coach you safely.
- Images: photos or video, only where you have agreed.
- Website data: enquiry form submissions and cookie data (see our Cookie Policy).
How we use it
| Purpose | Lawful basis |
|---|---|
| Providing classes, coaching and memberships, and taking payment | Contract |
| Answering enquiries | Legitimate interests |
| Coaching you safely using health information | Explicit consent |
| Keeping financial records | Legal obligation |
| Sending news and offers by email | Consent. Unsubscribe at any time |
| Using photos or video of you | Consent. Withdraw at any time |
Who we share it with
We never sell your data. We share it only with the service providers that help us run the business, and only for that purpose:
- Paysafe (card payments)
- GoCardless (Direct Debit)
- Zen Planner (membership and class booking)
- LeadDec (website, enquiries and email)
- Formspree and Google Forms (online forms, including registration and health questions)
Some of these providers store data outside the UK. Where they do, appropriate safeguards are in place, such as the UK International Data Transfer Agreement or UK adequacy regulations.
How long we keep it
- Member and customer records: for the length of your membership, then 6 years for accounting and legal purposes.
- Health information: for the length of your membership, then deleted within 12 months.
- Enquiries that don't lead to a purchase: 12 months.
- Marketing preferences: until you unsubscribe.
Children
For Youth members aged 10 to 16, we collect data from a parent or guardian, who can exercise the rights below on the child's behalf.
Your rights
You have the right to access your data, correct it, have it deleted, restrict or object to its use, move it to another provider, and withdraw consent at any time. Email [email protected] and we will respond within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes
We will post any changes to this policy on this page with an updated date.